Emotional Intelligence at Work: A Professional Guide by Dalip Singh Download PDF


Emotional Intelligence at Work: A Professional Guide by Dalip Singh Download PDF

Emotional intelligence is increasingly being recognised as a key determinant to professional success in today's high stress environment. This fourth, thoroughly revised, edition of a highly acclaimed book is an essential guide to recognise, understand and manage emotions.
Table of Contents:
  • List of Tables and Figures
  • Preface to the Current Edition
  • Preface to the First Edition
  • Emotional Intelligence: The Concept
  • Emotional Intelligence and Your Personality
  • Emotional Intelligence and intererpersonal Relations
  • Know How Emotions Affect Physical Health
  • Emotional Skills That Managers Should Learn
  • Know Your EQ: Emotional Quotient Test
  • References and Select Bibliography
  • Index

KEYWORDS: ETHICS, UPSC, IAS, MAINS, GS PAPER 4, DOWNLOAD, PDF